/it-services/service/hardware-software ÃÛÌÒµ¼º½ ITS services provide the community the adequate software and hardware to support the teaching needs. ÃÛÌÒµ¼º½ community members can request a software or a special hardware to support their activities,  en /it-services/service/hardware-procurement <div class="field field-name-field-service-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="/sites/default/files/styles/medium/public/field/field_service_image/Hardware%20Procurement.jpg?itok=UBszWFvj" width="220" height="147" alt="" /></div></div></div><div class="field field-name-field-service-description field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>ITS centralizes all new hardware purchase requests for all ÃÛÌÒµ¼º½ departments. Our team will analyze them and offer you alternatives to meet your needs. We then make an order, receive the equipment, inventory it and hand it to you.</p> </div></div></div><div class="field field-name-field-service-information field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>To request new equipment, you need to fill out <strong><a href="https://helpdesk.aup.edu/marketplace/formcreator/front/formdisplay.php?id=14">our Hardware Request Form</a></strong>.</p> <p>Due to ordering and delivery delays, you need to contact us in advance to make sure we will receive the item when you need it.</p> <p>To find out more on the Employee laptop set up, please read this article <strong><a href="/it-services/knowledge-base/article/staff-and-faculty-device-setup">here</a></strong>.</p> </div></div></div><div class="field field-name-field-service-actions field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="/it-services/form/hardware-purchase-request" target="_blank">Request new Hardware</a></div></div></div><div class="field field-name-field-service-articles field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="https://helpdesk.aup.edu/front/knowbaseitem.form.php?id=341" target="_blank">What is a standard device for an ÃÛÌÒµ¼º½ employee?</a></div></div></div> Fri, 02 Dec 2022 11:19:57 +0000 Pierre-Yves Vasener 8093 at /it-services/service/software-procurement <div class="field field-name-field-service-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img src="/sites/default/files/styles/medium/public/field/field_service_image/Software%20Procurement.jpg?itok=GcE3Ote7" width="220" height="146" alt="" /></div></div></div><div class="field field-name-field-service-description field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>ITS centralizes all new software requests for all ÃÛÌÒµ¼º½ departments. Our team will analyze them and offer you alternatives to meet your needs. We then make an order, receive the piece of software, and process with the installation.</p> </div></div></div><div class="field field-name-field-service-information field-type-text-long field-label-hidden"><div class="field-items"><div class="field-item even"><p>To request a new piece of software, you need to fill out <strong><a href="https://helpdesk.aup.edu/marketplace/formcreator/front/formdisplay.php?id=11">our Software Request Form</a></strong>.</p> <p>You have to contact us in advance and before the semester you will use the software.</p> </div></div></div><div class="field field-name-field-service-actions field-type-link-field field-label-hidden"><div class="field-items"><div class="field-item even"><a href="/it-services/form/software-purchase-request" target="_blank">Request new Software</a></div></div></div> Fri, 02 Dec 2022 11:05:29 +0000 Pierre-Yves Vasener 8091 at